Frequently Asked Questions

All orders for in stock items received before 2pm are dispatched same day.

You can also select an express service during checkout, for next day delivery options.

£15.00, excluding any shipping fees.

Delivery charges within UK are just £6.50 for our standard service, or £8.95 for an express service.

Please note UK delivery is to mainland only including Northern Ireland, but excludes the Highlands and Islands of Scotland, Channel Islands and Isle of Wight.

Simply click on the ‘My Account’ link at the top of the page and click on ‘My Orders’ to view your orders.

All our products are competitively priced. We can offer further discount if you purchase in large quantities.

Just sign up for an account with us, and we will handle the rest.

We charge a flat rate of £60 + VAT per hour for labour and travel, charged in half hour increments.

Yes, we are. All prices quoted are exclusive of VAT.

Your totals, including VAT, will be shown when paying.

Yes, subject to status and minimum order volumes, we can offer 30 day terms on your order.

You will need to register for an account online, and then complete a brief application for credit.

We aim to respond to all applications within 1 working day.

Once registered and logged in, you will have the option for credit terms when completing your order with us online.

Our factory-trained engineers have an intimate knowledge and understanding of how important it is to keep your dental practice fully operational, including all the equipment that helps keep it running.

We also carry a wide range of loan suction pumps and compressors to help minimise any disruption whilst these items are in for service with us.

Our dental engineers will try their best to fit into your practice time requirements as much as possible – whether that’s over a lunchtime or outside of office hours.

For emergency callouts, we’ll aim to provide you with a same-day service. Most support calls are provided within 24 hours.